DrunkenWarrior
Member
- Joined
- Nov 24, 2023
- Posts
- 13
- Likes
- 5
I'm currently using Binance, trading BTCUSDT. I bought MotiveWave exclusively because it's able to display footprint chats. A month ago I successfully made it "work" by tinkering for a whole week and waiting sometimes for an hour and sometimes for 10 minutes for the indicator to load. After taking a break from trading for 2 weeks, now it won't load even after 2 hours on same setup. If I ever have to wait more than few minutes for indicator to load, I might as well throw the whole MotiveWave in trash. If under specific conditions, MotiveWave NEEDS HALF AN HOUR FOR INDICATOR TO LOAD, THIS IS NOT A USABLE PLATFORM. IF YOU CAN'T DOCUMENT HOW TO GET AROUND THIS ISSUE, AT LEAST WARN THE USER.
I also want to run backtests - tried importing CSV data - even programmed a converter of Binance data to "MotiveWave format" WHICH MOTIVEWAVE TEAM DID NOT EVEN DOCUMENT, but somebody suggested to use the same format they use when you export data. That at the end did not work - I imported half a year of data in Offline mode, Replayed to the middle of that half year period and got warning that there is no data available for that timeframe.
I've contacted Support and now I'm in a queue for several days. My first email about this was more than a month ago to which I got a generic response.
I'm regretting buying MotiveWave because there are way better options, maybe not from customisation standpoint, but at least I wouldn't be in a constant fight with the platform that should be helping me, not making me hate trading. Absence of official employees in this forum and lack of documentation tells the real story about how much they care about the customers.
Version: MotiveWave Ultimate 6.8.6
Platform: Macbook Pro M1 Pro, 32GB RAM
Broker: Binance
Pair: BTC/USDT
Allocated memory: 16GB/8GB (work/graphics)
Network speed: 1Gb/s
I also want to run backtests - tried importing CSV data - even programmed a converter of Binance data to "MotiveWave format" WHICH MOTIVEWAVE TEAM DID NOT EVEN DOCUMENT, but somebody suggested to use the same format they use when you export data. That at the end did not work - I imported half a year of data in Offline mode, Replayed to the middle of that half year period and got warning that there is no data available for that timeframe.
I've contacted Support and now I'm in a queue for several days. My first email about this was more than a month ago to which I got a generic response.
I'm regretting buying MotiveWave because there are way better options, maybe not from customisation standpoint, but at least I wouldn't be in a constant fight with the platform that should be helping me, not making me hate trading. Absence of official employees in this forum and lack of documentation tells the real story about how much they care about the customers.
Version: MotiveWave Ultimate 6.8.6
Platform: Macbook Pro M1 Pro, 32GB RAM
Broker: Binance
Pair: BTC/USDT
Allocated memory: 16GB/8GB (work/graphics)
Network speed: 1Gb/s
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