FYI: There is a malfunction with the trade copier if you place an order with an attached profit target and stop loss, and then move either of those attached orders. The attached order only gets modified in the leader account, but not the follower accounts, and I lost too much money figuring that out.
Since it's a new feature, fine, I figured I'd report it to support and they would get it fixed. I reported it to support last Friday, provided all of my log files, trade history, timelines, etc. and they tried to dismiss it *twice* as a Rithmic connection issue and scold me on allowing my computer to sleep while running Motivewave — despite me pointing out that the log files showed the contrary (thankfully I know how to read logs) during the time I placed the trade.
Since they insisted on dismissing the log files, I recorded a video so they couldn't deny it was happening, and they still said they "couldn't reproduce it" and asked me to send my workspace backup. Finally — today — they've agreed that there is indeed an issue and are "passing it onto development."
Hopefully no one else has to lose any money like I did, and they actually fix it instead of dismissing people with genuine and verifiable bug reports.
Since it's a new feature, fine, I figured I'd report it to support and they would get it fixed. I reported it to support last Friday, provided all of my log files, trade history, timelines, etc. and they tried to dismiss it *twice* as a Rithmic connection issue and scold me on allowing my computer to sleep while running Motivewave — despite me pointing out that the log files showed the contrary (thankfully I know how to read logs) during the time I placed the trade.
Since they insisted on dismissing the log files, I recorded a video so they couldn't deny it was happening, and they still said they "couldn't reproduce it" and asked me to send my workspace backup. Finally — today — they've agreed that there is indeed an issue and are "passing it onto development."
Hopefully no one else has to lose any money like I did, and they actually fix it instead of dismissing people with genuine and verifiable bug reports.