Hi guys,
I moved from InvestorRT to MW to save some money but I am having all sorts of issues: right now I am trading ESH3 contract and my trades are executed on MESH3 even though cross trade to MESH is not set. Editing the instrument and I can see clearly the active instrument is ES and not MES. This is so frustrating, Trading bar doesn't even has an option to see what instrument are you trading. Placing trades on the doom windows execute MES and account history shows MES orders even though the instrument is ES. In account tab I can see that order are executed in both ES and MES but that is a lie because both are MES.
I had these issues before I switched to the new contract.
When I rolled over to the new contract I lost all my TPO and Volume Imprint indicators...and I have to recreate them.
Try to find any solution online and found no informations.
I believe Support is a one person team and few volunteers here on the forum. Logged a ticket and nothing happend yet.
I will probabilly cancel my MW subscription and move back to InvestorRT where I was getting super fast support and they remote in and help you out. So frustrated and dissapointed.
Stefan
I moved from InvestorRT to MW to save some money but I am having all sorts of issues: right now I am trading ESH3 contract and my trades are executed on MESH3 even though cross trade to MESH is not set. Editing the instrument and I can see clearly the active instrument is ES and not MES. This is so frustrating, Trading bar doesn't even has an option to see what instrument are you trading. Placing trades on the doom windows execute MES and account history shows MES orders even though the instrument is ES. In account tab I can see that order are executed in both ES and MES but that is a lie because both are MES.
I had these issues before I switched to the new contract.
When I rolled over to the new contract I lost all my TPO and Volume Imprint indicators...and I have to recreate them.
Try to find any solution online and found no informations.
I believe Support is a one person team and few volunteers here on the forum. Logged a ticket and nothing happend yet.
I will probabilly cancel my MW subscription and move back to InvestorRT where I was getting super fast support and they remote in and help you out. So frustrated and dissapointed.
Stefan