Software not run

[Satyajit]

After download Windows version when I'm try to install & Run it not done.
My operating system windows 8.1
Anyone Please help me to install

 

[Spin]

Hello @Satyajit and welcome to the MW Forums

Are you 100% sure you followed this tutorial correctly ?
https://support.motivewave.com/videos/#installation

Any error messages ?

 

[sibpressure]

Hi Guys!!
Bought new computer, when I go to run Motivewave it is prompting me to enter a password from "Microsoft". This only happens with Motivewave. I have also downloaded my TD Ameritrade account among other things and it works as normal. Has anyone experienced this? Thank you in advance!!

 

[Spin]

Hello @sibpressure and welcome to the MW-forums

It is very strange that MW asks for a 'Microsoft'-password on start !
Are you perhaps running the software as 'Administrator' ?

Can you post a screenshot of the password prompt ?

 

[sibpressure]

hi!
thank you for the response, that is exactly what it is doing. It is running as Admin automatically I don’t know where or how to change?

 

[sibpressure]

Here is the message I am getting

 

[Spin]

Ah, so it's a Windows thing

Perhaps you should read this, an follow the advice at the bottom (in blue ?)

https://docs.microsoft.com/en-us/wi...account-control-works?WT.mc_id=WD-MVP-5000693

 

[sibpressure]

Hello Spin,
Thank you for taking the time to send this to me. I will take a look!