Setup eMail does not work

[ChrisGRM]

Hi friends,

I´ve tried to setup already 3 different eMail Accounts (googlemail, Outlook, GMX). They all have SMTP available with clear instructions, but none of them worked. For googlemail and outlook I received the error, that my login credentials are wrong and for the GMX adress I received something like this but in other wording.
Does anyone here use the eMail Alert function and can tell me a free eMail provider where this works?

Thanks!

best regards
Chris

 

[Spin]

Would you mind posting a(n anonymized) screenshot of your settings, so we can check those are correct ?

Like so :
https://support.motivewave.com/forum/index.php?threads/issue-with-mw-sending-emails.1935/

 

[ChrisGRM]

Yes you can find them here

 

[Spin]

Your settings seem (both) correct (I had not seen an @googlemail.com for quite a while ! 😁) . Thanks for that.

I tried on my end with a gmail account too, and it fails as well. Also tried my own email-server, but same story.
This leads me to say that there is something fishy going on.

Anyone else seeing this ?

Anyway, I'm afraid your best guess would be to mail the MW-team.
Please report back here, so we can all learn



EDIT: I also looked in the MW-logfile (Menu > Help > Log Files) but -apart from a few lines- that did not make me any wiser. I can see it's 'MWUtil' trying to connect to the SMTP-servers, but nothing more.

 

[ChrisGRM]

Thank you for testing from your side, I really appreciate that. I´ve sent an eMail to support and let you know the outcome here