Can't get rid of extended data on some charts

Optionable

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Apr 24, 2021
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Sometimes there will be a chart that I cannot get it to NOT show extended data. I click on clear local data and I toggle the "Show Extended Data" button but it just keeps showing the extended data. At the same time, other charts i can toggle between showing extended data and not. If I change the instrument for the chart to some other ticker then back then the graph is correct and doesn't show the extended data so I wouldn't think that the problem is at the provider end.

Has anyone else had this problem?

I am running the latest version of Motivewave on Linux and I am connected to TDAmeritrade.
 

ScottyA

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Aug 1, 2019
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Yes, when I used TDA data, I also couldn't get the extended data to disappear, though I never tried changing the instrument to another ticker and back.

Unfortunately I can't find the emails I exchanged with MW Customer Service, but I vaguely remember it did have something to do with the provider.

Please let us know how it turns out.
 

Optionable

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Apr 24, 2021
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I have since found that sometimes switching instruments then back works and sometimes it doesn't.
 
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