Market data connection login failed

[zoethomson30]

I am trying to connect my new Topstep account to MotiveWave. I am using a Mac. Anytime I try and connect my account or even my Ironbeam broker account this message pops up: "Market Data Connection Login Failed. Please contact the FCM/IB who issued your login id for assistance motivewave". I can't seem to find an answer anywhere. It is Sunday night in Canada so maybe that is the problem but I don't see why that would be the issue. Any help would be greatly appreciated, thanks!

 

[harshroad]

I believe is due to the markets being closed at the time of writing. Topstep connection is through Rythimc and it should work with no issues. Let me know if are able to fix it or need any assitance on the process. I have an account with topstep so Im happy to help if I can.